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Warranty Information

Standard Warranty Terms and Conditions

Cleerline Technology Group warrants that its products without electronic components, including cabling, connectors, and non electronic accessory products, will conform to its applicable specifications and will be otherwise free from defects in material and workmanship for 5 years. For full terms, refer to “All Items,” below.

 

Cleerline Technology Group warrants that its products with electronic components, including media extension supplies and testing equipment, will conform to its applicable specifications and will be otherwise free from defects in material and workmanship for 2 years. For full terms, refer to “All Items,” below.

 

All Items

In all incidences, Cleerline must be given immediate written notice of any defect and the opportunity to inspect the product to determine whether breach of warranty has occurred. Any repairs or replacement by Cleerline covered by this warranty will be at Cleerline’s option. This warranty is your exclusive remedy for defective products and is solely for the benefit of the original purchaser. The defective product, at Cleerline’s option, must be either scrapped or returned to Cleerline at its expense and per its shipping instructions.

 

Cleerline’s sole responsibility under this warranty is to repair or replace, at its option and expense, any length of product found to be defective during either installation or normal or proper use. The warranty does not apply to normal wear and tear or damage caused by negligence, accident, solvents, modifications, problems caused by equipment, or any other external causes. Nor does it cover improper assembly of connectors and cable.

 

CLEERLINE TECHNOLOGY GROUP WILL NOT BE LIABLE FOR ANY DAMAGE, LOSS OR INJURY OF ANY NATURE INCLUDING LOST PROFITS OR CONSEQUENTIAL DAMAGES. EXCEPT AS EXPRESSLY PROVIDED IN THIS WARRANTY, CLEERLINE MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES SHALL CLEERLINE BE LIABLE FOR ANY LOSS OR DAMAGE IN EXCESS OF THE AMOUNT PAID BY YOU FOR THE PRODUCT

 

In no event will Cleerline be liable for any incidental, special, consequential or punitive damages of nature or kind, whether in contract, tort, or otherwise, even if Cleerline is deemed to be aware of the possibility of such damages. In no event will Cleerline be responsible for any claims or damage arising out of or connected with this warranty or the manufacture, sale, deliver, installation, or use of the product in excess of the purchase price of the product.

 

Extended Warranty

Cleerline warrants its bulk cable against any defects in materials or workmanship under normal use and conditions for 5 years per Cleerline’s Standard Warranty Terms and Conditions. An Extended Warranty for 25 total years of coverage is available upon the submittal of cable testing data.

 

To qualify for extended warranty coverage, cable must be certified using a fiber Optical Power Meter/Optical Light Source test kit rated for certification to TIA-568-C standards. Data must be submitted within 60 days of installation completion.

 

Certification results generated directly from a fiber testing kit are preferable and must include the following information:

  1. Company Name
  2. Installer Name
  3. Date
  4. Contact Phone
  5. Contact Email
  6. Purchase Order Number
  7. Location Purchased From
  8. Test Kit Make/Model
  9. Fiber SKU
  10. Fiber Length
  11. Loss per Fiber in Decibels

Cleerline will also accept data submitted on the Extended Warranty Application form, provided the test kit listed meets TIA certification standards.

 

Cleerline reserves the right to reject extended warranty applications in the case of testing units or certification data that do not meet TIA-568-C standards.

 

Cleerline will repair or replace, at its option, any defective product or parts. This warranty is your exclusive remedy for defective products and is solely for the benefit of the original purchaser.

 

CLEERLINE TECHNOLOGY GROUP WILL NOT BE LIABLE FOR ANY DAMAGE, LOSS OR INJURY OF ANY NATURE INCLUDING LOST PROFITS OR CONSEQUENTIAL DAMAGES. EXCEPT AS EXPRESSLY PROVIDED IN THIS WARRANTY, CLEERLINE MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES SHALL CLEERLINE BE LIABLE FOR ANY LOSS OR DAMAGE IN EXCESS OF THE AMOUNT PAID BY YOU FOR THE PRODUCT